COVID-SECURE BUSINESS STATEMENT

Charles Orlebar Estate Agents

We want to play our part in controlling the spread of Coronavirus and help protect the customer’s who use us, our team and our families. We have completed a COVID Risk Assessment and will keep this under constant review.

Our Rushden Office is open, but visits are by appointment only.  We have COVID-19 prevention measures in place when you arrive, and this will include the wearing of face coverings and social distancing.  We will ask to take your temperature and that no more than two parties are in attendance at any one period.

Face-to-face meetings, market appraisals or viewings will only take place where we have established that no party is suffering from any Coronavirus symptoms, has been advised to self-isolate or has travelled outside the UK to any country on the quarantine list.

Where an appointment is taking place, there will be some changes to allow us to be COVID-Secure. We will confirm all details ahead of the meeting so that you are aware of what will happen. This process must be followed on all occasions.

Any visitors to our office will be requested to scan our COVID QR code using the NHS COVID App; this will help trace any visitors in the event of the Coronavirus Test and Trace process being implemented.

We review national and localised guidance on a regular basis and will make changes to our processes and procedures as required.

Charles Orlebar who is our Compliance Officer and is the person responsible for our COVID-Secure strategy and your point of contact should you have any concerns or questions Charles Orlebar can be contacted at compliance@charlesorlebar.co.uk